Zoho CRM

Description

A web based CRM with lead and contact management, purchase control, sales pipeline management, sales force automation, CRM workflow management, and account management.

Key features:

  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management
  • Role-based Security
  • Developer API for Third-party Integration

Pros:

  • Converts visitors from web, events, social media into leads and lets you target message. Tracks where you are in the sales cycle, analyses the deals and more.

Cons:

  • Customer support and lack of customizations.

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Irma Botic

Member since Apr 2019
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Item Details

Tool Type

Paid

Website

https://www.zoho.com/crm/