Description
An all-in-one customer feedback tool focused on SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys, questionnaires.
Key features:
- Question Skip Logic
- Custom Audience Targeting
- Custom Design
- Question Library
- Mobile Responsive Design
- Marketing Automation Integration
- CRM Integration
- Google Analytics Integration
- API
- Detailed Reporting
- Multiple survey types
Pros:
- Easy to use
- Helpful customer service
- Cheap
- Lots of high quality leads
- HubSpot integration
- Well designed
Cons:
- Backend is slow at times
- Customization of widgets takes a while
- Branding customizations are a bit limited
