Intercom

Description

A messaging system for your website, allows you to immediately communicate to your clients while they are on the site.

Key features:

  • Team inbox
  • Customer user profiles
  • Real-time updates
  • Audience segmentation
  • User event tracking
  • Intercom app for iOS
  • Behavior triggered messages

Pros:

  • Great support team,
  • constant improvements,
  • easy communication with users and tracking over time,
  • nice segmentation of customer base,
  • great integrations for software teams.

Cons:

  • Hard to understand the differentiation between their product lines.
  • If chat has more then 300-400 lines then time taken to load on mobile app increases.
Author Avatar

Roman Maučec

Member since Jul 2019
  • 0 Purchases
  • 0 Comments

Item Details

Tool Type

Paid

Website

https://www.intercom.com/

Categories