Freshdesk

Description

An award-winning cloud-hosted help desk solution equipped with best-in-class features for delivering quality customer support.

Key features:

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Pros:

  • Super fast
  • clean, simple, minimalistic and easy-to-use interface,
  • good support,
  • good editor,
  • affordable

Cons:

  • Not having the ability to customize the dashboard.
Author Avatar

Roman Maučec

Member since Jul 2019
  • 0 Purchases
  • 0 Comments

Item Details

Tool Type

Paid

Website

https://freshdesk.com/