Description
An award-winning cloud-hosted help desk solution equipped with best-in-class features for delivering quality customer support.
Key features:
- API
- Activity Dashboard
- Activity Tracking
- Automatic Notifications
- Automatic Reminders
- CRM Integration
- Custom Fields
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import/Export
- Email Integration
- Reporting & Statistics
- Social Media Integration
- Third Party Integration
Pros:
- Super fast
- clean, simple, minimalistic and easy-to-use interface,
- good support,
- good editor,
- affordable
Cons:
- Not having the ability to customize the dashboard.
